Terms & Conditions

Clear rules that protect every session.

These terms outline how bookings, payments, cancellations, and studio conduct work inside Studio APP. They keep talent, crews, and partners aligned so creativity never collides with confusion.

98%

Studios compliant

48 hrs

Avg. dispute resolution

25K+

Creators covered

Access & Eligibility

You must be at least 18, agree to truthful account information, and comply with local regulations tied to creative work.

Each team must maintain an active payment method and authorized point of contact.
Studios reserve the right to request identification before granting entry.
Accounts suspected of fraud, harassment, or policy evasion can be suspended without refund.

Bookings & Payments

Payments stay encrypted, and bookings lock in only after confirmation emails are issued by Studio APP.

Deposits become non-refundable once a studio confirms your request.
Last-minute changes (<24 hrs) may incur additional engineering or staffing fees.
Chargebacks without first contacting support may lead to temporary account holds.

Cancellations & Rescheduling

We mirror each studio’s house rules while offering a unified timeline for transparency.

72+ hrs notice: full credit applied to future sessions.
24–72 hrs: credit minus any prep expenses already incurred by the studio.
<24 hrs: session billed in full unless the slot gets rebooked.

Studio conduct

Community rules apply to everyone on set.

Treat all studio staff, engineers, and talent with respect.
Use equipment as instructed; damages are billed at replacement cost.
Follow local safety codes and occupancy limits posted in each facility.
No illicit recordings, hate speech, or unsafe stunts are permitted.

Disputes & escalation

Need a ruling? Our team steps in fast.

Contact support within 24 hours of your session if anything feels off. Share footage, invoices, or notes—we coordinate with studio owners and respond within two business days.

Talk to support Review legal center